ibaje Terms and Conditions
Please read these terms carefully before using the ibaje platform. By accessing the site or creating an account, you are considered to have accepted these terms.
ibaje ("we", "our", "platform") is a safe and reliable online gaming service for players in Bangladesh. These terms and conditions apply to the ibaje website and all related services. They form a legal agreement between you and ibaje. This document has been prepared so that users in Bangladesh can understand it easily.
If you disagree with any part of these terms, please stop using the ibaje platform. For any questions, contact us via 24/7 live chat or email.
Definitions and Interpretation
The following terms used in this document have the meanings set out below:
"Platform" or "Website"
Refers collectively to all pages, services, applications and content hosted on the ibaje.cam domain, owned and operated by ibaje.
"User" or "Player"
Any person who accesses, registers on, or uses the services of the ibaje platform is referred to as a user or player.
"Account"
A personal profile created through registration on the ibaje platform, through which a player can make deposits, withdrawals and use gaming services.
"Bonus Funds"
Promotional credits provided by ibaje, which can be converted to cash after meeting specific wagering requirements.
"Wagering Requirement"
The specified multiplier of the amount a user must wager before bonus funds can be withdrawn. At ibaje, this rate is 15 (fifteen) times the bonus amount.
"Services"
All online gaming, sports betting, casino games, live casino and related features offered on the ibaje platform are collectively referred to as "Services".
Account Registration
General Registration Terms
- Each person may open only one account. Opening multiple accounts is strictly prohibited and may result in forfeiture of all funds.
- All information provided at the time of registration — name, date of birth, contact details — must be complete, truthful and accurate.
- The user is solely responsible for the security of their account. Passwords must not be shared with anyone.
- ibaje may at any time request a National ID (NID), passport or other documents for identity verification.
- Providing false information may result in account closure and forfeiture of the balance.
Account Security
- Keep your username and password confidential and do not share them with anyone.
- If you suspect any unauthorized access to your account, notify ibaje support immediately.
- ibaje will not be responsible for misuse of your account by a third party if you have not taken proper precautions.
- ibaje will never ask for your password via email or live chat.
Age Limit and Eligibility
Age Limit — Very Important
The ibaje platform is for persons aged 21 (twenty-one) years or older only. Registration or gaming by minors is strictly prohibited. If any inconsistency is found during age verification, the account will be closed immediately and all funds will be forfeited.
Geographic Eligibility
- Online gaming must be legally permitted in your place of residence in order to use ibaje services.
- ibaje reserves the right to close accounts accessed from restricted regions.
- Compliance with local laws in your area is entirely your own responsibility.
Deposits and Withdrawals
The deposit and withdrawal process at ibaje is simple and secure for users in Bangladesh. The following terms apply:
Deposit
- Minimum deposit amount: ৳300 (for all methods).
- Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
- Deposited funds are generally credited to the account instantly.
- ibaje reserves the right to hold large deposits until the account is fully verified.
- Deposits from third-party bank accounts or mobile banking numbers are not accepted.
Withdrawal
- Minimum withdrawal amount: ৳500.
- Withdrawals are generally processed within 30 minutes to 3 hours.
- Funds will be sent to the account registered in the depositor's name.
- Applicable wagering requirements must be met before bonus funds can be withdrawn.
- Withdrawals may be reviewed in the case of any suspicious transaction.
Payment Verification Process
ibaje follows an Anti-Money Laundering (AML) policy. Identity verification may be required before a withdrawal. A copy of a National ID (NID) or passport, and a screenshot of the payment method may be requested for verification. Failure to provide documents on time may delay the withdrawal.
Bonuses and Promotional Offers
Welcome Bonus
- New users will receive a 100% bonus on their first deposit, up to ৳5,000.
- Before withdrawing this bonus, the combined amount of the bonus and deposit must be wagered 15 (fifteen) times.
- The bonus is given only once — one per person and one per IP address.
- To claim the bonus, the first deposit must be made within the specified time limit after registration.
VIP Cashback Program
- Bronze: Weekly cashback up to 0.2%
- Silver: Weekly cashback up to 0.4%
- Gold: Weekly cashback up to 0.6%
- Platinum: Weekly cashback up to 0.8%
- Diamond: Weekly cashback up to 1.0%
- Cashback is paid every Monday and has no wagering requirement.
General Bonus Terms
- ibaje may set a maximum single bet limit when using bonus funds.
- Abusing bonuses through multiple accounts will result in closure of all associated accounts.
- ibaje reserves the right to modify or cancel any bonus offer at any time.
- Special promotional offers may have separate terms, which will be stated alongside the relevant offer.
- Bonus funds cannot be transferred directly to another person.
Prohibited Activities
The activities listed below are strictly prohibited on the ibaje platform and may result in account closure and forfeiture of funds:
Fraudulent Activities
- Opening an account under a false identity or providing false information.
- Using bots, scripts or automated software to play games.
- Attempting to manipulate game outcomes.
- Colluding with other players.
Financial Abuse
- Using stolen or unauthorized payment methods.
- Committing financial fraud through chargebacks or payment disputes.
- Money laundering or transacting with illegal funds.
- Claiming bonuses on multiple accounts from the same IP or device.
Account-Related Violations
- Allowing another person to use your account.
- Assisting minors in creating accounts.
- Using a personal account for commercial purposes.
Technical Violations
- Attacking or attempting to hack the platform's security systems.
- Spreading malware or viruses.
- Exploiting game bugs or glitches for undue advantage — without reporting them to support immediately.
Account Suspension and Closure
Account Closure by ibaje
ibaje may suspend or permanently close an account without prior notice for any of the following reasons:
- Violation of any clause of these terms and conditions.
- Providing false information or failing identity verification.
- No activity on the account for an extended period.
- In accordance with applicable laws or regulations.
- Suspected security threat or fraud.
Account Closure by the User
Any user may voluntarily close their account. To do so, ibaje support must be notified in writing via live chat or email. The opportunity to withdraw any valid balance will be given before the account is closed. Self-exclusion is also available as part of responsible gaming.
Limitation of Liability
Limits of ibaje's Liability
- ibaje will not be liable for any losses if those losses result from causes beyond our control.
- ibaje will not be liable for technical failures, internet disruptions, or failures of third-party services.
- ibaje will not take responsibility for financial losses resulting from a player's own poor decisions.
- ibaje strives to ensure 24/7 service availability, but disruptions may occur due to unavoidable maintenance.
Player Responsibility
Gaming is entertainment. Only play with money you can afford to lose. ibaje encourages responsible gaming. If you experience any mental or financial difficulties, contact our support team or visit the Responsible Gaming page.
Dispute Resolution
Dispute Resolution Process
If you have any dispute or complaint on the ibaje platform, please follow the steps below:
- First, contact the support team via live chat and describe the issue in detail.
- If the issue is not resolved via live chat, send a detailed written complaint to [email protected].
- After submitting a complaint by email, ibaje will respond within 3 to 5 business days.
- For disputes regarding game outcomes, server logs and game history will be considered as final evidence.
Final Decision
The decision of ibaje management will be considered final in all disputes. However, we always strive to reach a fair resolution. User satisfaction is our priority.
Terms Changes
Right to Make Changes
ibaje reserves the right to partially or fully change, amend, or update these terms and conditions at any time. In the case of significant changes, users will be notified via their registered email or through a notice on the platform.
Use After Changes
If you continue to access or use the ibaje platform after changes to the terms and conditions, you will be deemed to have automatically accepted the new terms. You are therefore advised to check this page regularly.
Language & Interpretation
These terms and conditions have been prepared in Bengali. If they are translated into another language for any reason and a difference in meaning arises, the Bengali version will take precedence.
Privacy & Data Protection
ibaje places the highest importance on protecting users' personal information. For our detailed policy on data collection, storage, and use, please visit the Privacy Policy page. We keep all personal and financial information secure using SSL encryption technology.
Intellectual Property
All content on the ibaje platform — logos, designs, text, graphics, and software — is the intellectual property of ibaje or its associated licensors. Reproduction, distribution, or commercial use of these without ibaje's written permission is strictly prohibited.
Contact Us
If you have any questions about these terms and conditions, please contact our support team:
Live Chat Support
Our support team is available 24 hours a day, 7 days a week to assist you in Bengali via live chat. Use live chat for quick help.
Email Support
For written complaints or detailed inquiries, email us at: [email protected]
Explore our other pages to learn more: Privacy Policy Responsible Gaming FAQ